Your team has betterthings to do.
I'm Ricardo, a full-stack developer and AI engineer. I spent 15 years in hospitality, four of them managing restaurants. Now I build the software, AI agents and automations that take repetitive work off your team, for restaurants, hotels and any business buried in admin.
- guest: Hi! Any chance of a table for 6 tomorrow at 20:30? One of us is coeliac.
- agent: Hi! Yes, I have a table for 6 at 20:30 tomorrow. I've noted the gluten-free diet so the kitchen is ready. Shall I book it under your name?
- guest: Yes please, María López.
- agent: Done, María. You'll get a confirmation now and a reminder tomorrow afternoon. See you at 20:30!
- Booking saved in the reservation system
- Allergy note sent to the kitchen
- Reminder scheduled for 16:00
What I build
The free audit is the easiest place to start.
See each service as an example- AI agents
Assistants that answer your guests and customers on WhatsApp, web chat, email or phone. Bookings, questions, changes: handled day and night, in their language.
- Workflow automation
Your booking system, POS, inventory, accounting and email, connected. Orders, rotas, invoices and reports that move on their own.
- Custom software
Web apps and internal tools built around how your business actually works, from the database to the screens your team uses every day.
- Automation audit
I look at how your business actually runs and show you what's worth automating first, and what isn't.
- Ongoing support
I keep everything running, watch how it performs and improve it as your business changes.
Built and running: CastelOps
Management software for restaurants, bars and cafés in Spain, with built-in AI. I designed and built it end to end, from the database to the screens. It's the kind of software I can build for your business.
What it does
- [done]Scans invoices and orders with AI, tracks the cost of every recipe and records sales
- [done]Publishes staff rotas in seconds and records clock-ins and clock-outs digitally
- [done]Manages customer orders with statuses, dates and automatic team notifications
- [done]Calculates VAT and income tax automatically every quarter
How we work together
1/3Audit
A free conversation about your operation. You get a short list of what to automate, in plain words.
2/3Build
I build the first automation around your tools and your team, and test it with real cases before it goes live.
3/3Run
It goes live with your team. I monitor it, fix what needs fixing and improve it over time.
Built by someone who has worked the floor
I've handled the Saturday rush, the no-shows, the supplier who didn't deliver and the rota that fell apart at seven in the morning. That's why I start with how your team really works, not with the technology.
Read the full handover- role
- full-stack developer · AI engineer
- hospitality
- 15 years
- restaurant manager
- 4 years
- works with
- hospitality groups, hotels, restaurants, SMBs
- markets
- Sweden and Spain
Hospitality first. Not hospitality only.
Restaurants and hotels are where I learned how operations really work. The same problems show up in clinics, agencies, shops and offices: repeated questions, manual bookings, admin that never ends. If your team does the same task every day, it's worth a look.
- Restaurants and groups
- Hotels
- Clinics
- Agencies
- Retail
- Professional services
Case studies
Client case studies are being written up. The first case study is CastelOps, my own product.
- client case studies
- [being written up]
- format
- [anonymous]
- ask about them
- [on your audit call]
Find out what you could automate.
Tell me what takes up your team's time. I'll come back with what's worth automating, and what isn't.