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Here’s who you’d be working with

Shift handover · Ricardo Castelbon · Sweden

fromthe restaurant floortoyour operation

role
full-stack developer · AI engineer
based in
Sweden
languages
English · Svenska · Español
hospitality
15 years
restaurant manager
4 years
builds with
Python · TypeScript · OpenAI · Claude
built
CastelOps · castelops.com
works with
hospitality groups, hotels, restaurants, SMBs

On the floor

[done]

  • Fifteen years in hospitality, the last four running a restaurant.
  • I know the Saturday rush, the table for eight that never showed, the supplier who didn't deliver and the rota that fell apart at seven in the morning.
  • Most of that pressure came from small, repeated tasks that nobody had time for.

What it taught me

[note]

  • Your team's time is the scarcest thing in the building.
  • Guests don't care how it works, only that it works.
  • Anything done by hand every day will be forgotten on the busiest day.

How I'll work with you

[open]

  • Plain language. No jargon, no hype.
  • We start small: one automation that clearly pays off, then the next.
  • Your team stays in charge. Agents hand over to a person when they should.
  • You deal with me directly, in English, Swedish or Spanish.

Next

[next] Tell me what takes up your team's time. The audit is free.

Free and no commitment. You'll hear back from me personally.